Just Some BS

Why IT Is Like Toilet Paper – And Other Cybersecurity Truths

Brandon Episode 52

 VP of Sales and Marketing Rafi Cohn drops by to make IT fun (seriously). From making tech support human to explaining cybersecurity like home security, this is a surprisingly hilarious, relatable convo about the digital world we rely on.
 🎧 Bonus: SNL references, collections call stories, and why IT should flex with purpose.

Find Rafi Cohn

https://www.linkedin.com/in/rafi-cohn-intellicomp/


Chapters

00:00 Introduction to Flexibility in IT Services
02:59 Rafi Cohn's Career Journey
05:55 Communication Skills in IT
08:55 Making IT Fun and Engaging
11:53 The Human Side of Cybersecurity
15:08 Common IT Mistakes and User Awareness
17:47 User Error: The Overlooked Security Risk
20:56 Sales and IT: A Unique Relationship
24:03 Assessing IT Needs and Accountability
27:40 Navigating IT Jargon and Building Trust
30:55 Balancing Work and Family Life
33:24 Creating a Family-First Company Culture
35:00 Recognizing Toxic Work Environments
37:20 Lessons from Parenthood in Business
39:17 The Importance of Personal Branding
44:11 Future Goals and Building a Sales Team
45:25 Leadership Style and Team Development